Responsible Gaming —
A safe and smooth experience,
guaranteed by ur66
Gaming should be fun, not stressful. At ur66, we have tools, alerts, and services in place to help every player maintain healthy gaming habits.
ur66's Responsible Gaming Policy
Players at ur66 can enjoy Dragon Tiger Live Casino, Slots, football betting, and many more games. However, we believe gaming should be seen purely as entertainment — not as a way to solve problems or earn income.
A player may still be in control while playing. But since everyone's situation is different, we provide deposit limits, time limits, and self-exclusion options for every player.
This page explains the measures we have in place, key concepts players should be aware of, and the support available.
6 Policies That Protect Players
21+ Age Restriction
The ur66 platform is for players aged 21 and above only. We do not allow anyone under that age to access or play.
Deposit Limits
Players can set their own daily, weekly, or monthly deposit limits. Limits cannot be increased immediately — only reductions take effect right away.
Session Time Tools
Players can set a session time limit and receive a notification when that time is up. Managing your own play time is a healthy habit.
Self-Exclusion
Self-exclusion is available — choose anywhere from 6 months to permanent, and your account will be suspended for that period. You will not be able to access it while the exclusion is active.
Time-Out
Set a time-out period from one day up to 4 weeks to take a short break from gaming. Deposits and play will be paused for the duration.
24/7 Support Team
If you have any concerns, you can reach our Myanmar-language Live Chat support at any time. We can't provide professional counselling, but we're here to listen and help.
Warning signs to watch out for
If you recognise one or more of the following signs in yourself, we encourage you to review how much you are playing and contact our support team.
Money spent on playing is affecting your day-to-day finances
You are increasing your bets after losses to try to win back what you lost
You are prioritising playing time over family, money, or work
You want to hide the amount you play or how often you play from people around you
You want to stop while playing but find you cannot and keep going
You feel angry, upset, or frustrated on days when you do not play
Even when you feel stressed, you feel like playing is the only thing that relieves it
The responsible gaming tools we provide
Deposit Limit
Players can set their own limit on how much they deposit into their account. You can choose a daily, weekly, or monthly limit. Lowering the limit takes effect immediately, while increasing it is only allowed after a 24-hour review period.
Play Time Control
You can set a session time limit on the platform to control how long you play. When the set time is reached, our system will notify you, and it is your choice whether to continue playing.
Time-Out
You can set a time-out period from 1 day up to 28 days. During this period, your account will be temporarily closed and all deposit and playing activity will be suspended. Your account will return to normal only once the time-out period ends.
Self-Exclusion
If you feel things are getting serious, you can self-exclude for 6 months, 1 year, or permanently. During the exclusion period, it is our policy not to invite you back as a customer.
Game History
Players can view their deposit, withdrawal, and play time records from within their account. Checking how much you play is an essential part of responsible gaming.
Privacy and Security
At ur66, each player's personal information and financial transactions are protected with SSL encryption. Third-party access to your account is monitored and verified at every step.
Only players aged 21+ are allowed to play
All games on the ur66 platform are only accessible to players aged 21+. Accounts found to have registered with false information will be closed immediately and funds may be confiscated. Parents are responsible for protecting children and young people from gambling, and we take that responsibility seriously too.
Practical tips for keeping your gaming healthy
Set a budget in advance
Decide on your budget before you play and avoid going over it. Continuing to play in the hope of winning back what you lost can lead to serious consequences.
Keep your play time balanced
Playing for long periods can affect your decision-making. Make it a habit to stop when your pre-set time is up.
Play for fun
Gaming should not be approached as a way to earn income. Play for enjoyment and entertainment, and only with a budget you are comfortable with.
Do not play with borrowed money
Do not use borrowed or credit money to play. Only play with your own money and within your budget, and only stake amounts that will not affect your life if lost.
Do not hide it from those close to you
Let family members or trusted friends know how much you are playing. If they raise concerns, talk it through openly — it is one of the best ways to catch a problem early.
Check your records regularly
Review your account's game history regularly and get a clear picture of how much you are spending. Checking your records helps you stay in control.
Ways to get help if you need it
ur66 Support Team
If you are experiencing any issues related to gambling, you can contact ur66's support team at any time. We can help with account controls, deposit limits, time-out options and self-exclusion.
While we are not able to offer clinical advice, if we become aware that gambling is causing you problems, we will prioritise account restrictions and protection measures.
Responsible Gaming Questions at ur66
Enjoy gaming responsibly
For more information on responsible gaming, visit our FAQ page. To set account controls and keep your play within comfortable limits, log in via ur66 Login and apply the tools right away.